Pay Bills With Zip Pay

Eligible customers can use their Zip account to pay their bills through BPAY. Just a 1.25% payment processing fee per bill, and we take care of the rest.

Can I pay any bill with my Zip account?
You can pay bills from any biller that accepts BPAY payments (that is over 45,000 billers!) with some exclusions such as credit card bills, personal loans and betting accounts.

How do I pay my bills with my Zip account?
1. To pay a bill with Zip and receive 3 months interest-free on your bill payments simply log into your wallet, click on the menu and select 'Pay Bills with Zip'.

2. Enter the BPAY biller code and reference number for the bill you want to pay. Enter the order amount and optional description. Review the details and click 'confirm' to make the payment.

You will be able to see the bill payment in your 'recent activity' along with all your other transaction history.

What are the terms and fees for bill payments?
There is a small processing fee of 1.25% for each bill paid.

Reminder: there is a $6 monthly account keeping fee for any month you have an outstanding balance on your Zip account. No balance, no fee.

How many bills can I pay with Zip?
As many as you like! As long as you have available funds in your Zip account you can use 'Pay Bills with Zip' for BPAY bill payments.

How long does it take for the payment to go through?
Payments made after 4pm (AEDT) will be processed the next NSW business day. Your Zip account will be debited instantly but you should allow up to 3 business days for your bill payment to be processed.

What if the payment doesn't go through in time to pay my bill by the due date?
Payments can take up to 3 business days for the payment to go through. We recommend you leave yourself plenty of time before your bill due date so you don't risk incurring a late fee from your biller.

Can I schedule BPAY payments or set up repeat payment schedules?
No, you may only pay bills one at a time.

How do refunds work?
As we are only the intermediary between you and the biller, you will need to get in contact with them.

What is BPAY and how does it work?
BPAY is an easy-to-use service offered by Zip (alongside many other financial institutions) and over 45,000 billers in Australia. You can use BPAY to pay tax bills, school fees, energy, phone and many more.

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