1. Interest-free period
Your interest-free period refers to the length of time for which your purchase will not incur interest. After this period, your outstanding balance will accumulate interest at the standard annual rate (outlined in your contract).
2. Application Process
Our online application process takes less than 3 minutes. You simply choose the appropriate credit limit, input your residential, employment and financial information, and verify your identity through an SMS code. You need to have your own email address and mobile phone number in order to complete an application. After submitting your application, the Underwriting Team will assess the information provided and determine whether we are able to proceed with your account. Often we may email you if we require further information!
3. Registering your account
If approved, we will send an activation link to your email address. The activation step will detail your contract, and requires you to provide your payment details for your regular direct debit payment.
4. Making a purchase
You can now manage and use your account at any zipMoney affiliated merchant both online and in-store! See our stores page for a list of current retailers.
5. Set up repayments
Once you have made a purchase, you can set up your repayments to fall monthly, fortnightly or weekly at whatever amount suits you (provided this is greater than the monthly minimum). Please note that we only accept debit cards and payments via your bank account. We will automatically attempt to take those repayments so there is no need for you to make them.
6. Additional payments
You can also make additional payments whenever you like via card or BPay. However, please be aware that your scheduled payment will still process even if you make an additional one-off payment!
7. Failed payments
If your payment fails, you can make the payment manually by logging into your account via a one off payment or BPAY, or reschedule it to be re-processed in a few days time.
8. Closing your account
If you have paid off your account and don't need it anymore, please let us know. We are sad to see you go.
Remember - you won't be charged anything to keep your account open when your balance is at $0.00