If your account is placed on hold, please call our Customer Care team on 02) 8294 2345 - this is to ensure your account security. By speaking to our support team over the phone, we can obtain some additional information in order to address the issue securely.
Articles in this section
- How do I decrease my account credit limit?
- Why is my account on hold?
- What if my account has been compromised?
- How do I close my account?
- How do I update my personal details?
- How do I reset my password?
- Why is my credit limit less than I applied for?
- Can I increase the credit limit on my Zip Money account?