Why was my Business Application declined?

We are really sorry it did not work out this time! Any application for a Merchant Services Facility from a retailer or business is treated on a stand-alone basis, reviewed against our commercial risk policies, and is at ZIP's discretion after this review.

Some of the criteria that will be considered as part of your application process include:

  • Length of time you have been in business (min. 6 months as via ABN lookup)
  • Annual business turnover
  • Your credit history
  • Operational website and website traffic
  • The types of products and services you provide to your customers
  • Shipping and refund policies (products must be delivered within 14 days)

We are unable to support Partners selling pre-paid services or selling to other businesses only.

Unfortunately not all applications are able to be approved after review of these criteria

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