I'm receiving a PC07 Error

There are a few different reasons why you might see a PC07 Error when attempting to check out with Zip.

You've selected 'Click and Collect'
At this stage, 'Click and Collect' isn't available for purchases made through Zip. You'll need to select a delivery address or make your purchase instore.

The item is out of stock
Sometimes, an item you've added to your cart is actually out of stock (e.g. if stock levels haven't been updated in real-time). To find out if this is the case, please contact the retailer directly.

You're trying to buy a gift card
Unfortunately, you can't use your Zip account to purchase gift cards. You'll need to select an alternative payment method at checkout to complete your gift card purchase.

The issue is with your device
If you're still receiving a PC07 Error, we recommend you try using another device to make your purchase - if this doesn't resolve the issue, please contact us for assistance.

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