How do I reset my password?

If you've forgotten your password or need to reset it, simply select 'Forgot password' on the login page and we'll send you a password reset link.

Haven't received the password reset link?

  • Make sure you're requesting a password reset from the correct account page, i.e. a Zip Pay password reset request won't work from the Zip Money page.
  • Check your junk/spam folders for the email
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